Your privacy is important to us.About Time Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
Information we collect
Personal Information is information or an opinion that identifies an individual.
About Time Spa may collect personal information including:
- Names
- Addresses
- Email addresses
- Date of birth
- Phone/ mobile number
- Social media accounts
Collecting personal information
We may collect personal information from you via any of the following:
- Attending About Time in person
- Booking on our website via zenoti booking system
- Directly from you via email, telephone, sms, Zenoti booking system and any social media account connected with About Time, Still Beauty & Little Company
- Subscribing to our mailing list or any other data base
- Purchasing any products or services
- Entering a About Time competition or promotion
- Publicly available sources
- Our website www.atthebathhouse.com.au
- Media and publications
- Cookies- and from third parties. We don’t guarantee website links or policy of authorised third parties.
- Applying for a job with us
Using and disclosing your personal information
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Main purposes About Time Spa will use your Personal Information
- To provide facilities, memberships, products, and/or services that you have requested, and to fulfil obligations under any other agreement between you and About Time Spa.
- To manage your relationship with About Time Spa and provide you with information about facilities, memberships, products, services and/or special offers;
- To develop, enhance, market, sell or otherwise provide information, products or services;
- To obtain your opinions or comments about facilities, memberships, products, and/or services;
- To improve our facilities, memberships, products, services and/or special offers; and/or
- To record data for marketing analysis.
Cookies and tracking technologies
About Time Spa uses tracking technologies such as cookies or web beacons to improve the user experience of our website and to personalise content and ads, provide social media features and to analyse our traffic. We use “cookies’ to collect information about you and your activity across our site. About Time Spa may automatically record details about any computer used to access the website such as the date and time of access, the IP address, domain name, and details of the information accessed.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years. Access to your Personal Information You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
About Time Pty Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
27 Baines Crescent, Torquay, 3228
info@atthebathhouse.com.au
Ph: 07 55 224 236